Privacy Policy

1. Information We Collect

We collect information to provide our diverse range of services:

• Account Info: Name, email, phone number, and password.
• Domain Registration: WHOIS data which may be public or private depending on your selection and registry rules.
• Hosting & API: Server logs, API usage stats, IP addresses, and traffic data for security and billing.
• Payment Data: Transaction records and payment method tokens. Full card details are never stored on our servers.

2. Usage of Information

We use your data to:

• Provision services like hosting accounts, API keys, and licenses.
• Process payments, calculate taxes, and generate invoices.
• Verify your identity to prevent fraud and unauthorized access.
• Communicate service updates, domain expiry warnings, and billing notices.
• Improve our platform through anonymized usage analytics.

3. Sharing & Disclosure

• Domain Registrars: Required for domain registration with ICANN-accredited registries.
• Payment Processors: To facilitate transactions via our payment gateways.
• Legal Authorities: If compelled by law, court order, or to report fraud.

We never sell your personal information to third-party marketers.

4. Data Security

We employ industry-standard security measures:

• SSL/TLS encryption for all data in transit.
• AES-256 encryption for sensitive stored data (e.g., API keys, credentials).
• Strict access controls and regular security audits for our infrastructure.
• DDoS protection via Cloudflare and real-time threat monitoring.

5. Data Retention

We retain personal data as long as your account is active. You may request data deletion upon account closure.

Note: Financial transaction records are kept for at least 5 years as required by applicable law, even after account closure.

6. Your Rights

• Access and export your personal data.
• Request correction of inaccurate or incomplete information.
• Request deletion (Right to be Forgotten), subject to legal retention requirements.
• Withdraw consent for marketing communications at any time.

Contact [email protected] to exercise your rights.

7. International Transfers

Services like domain registration may involve international data transfer to registries (e.g., Verisign in the US). We ensure appropriate safeguards are in place for cross-border data transfers.

8. Cookies

We use cookies to manage sessions, remember preferences, and track affiliate referrals. For full details, see our Cookie Notice.

9. Changes to This Policy

Updates will be posted on this page. Significant changes will be notified via email to the address associated with your account.

10. Contact

Email: [email protected]
Support: Contact Form