The Philippine Economic Zone Authority (PEZA) has approved investment agreements with two new information technology-business process management (IT-BPM) companies.
PEZA registered Opscale Solutions, Inc. as a facility enterprise, paving the way for the company to invest P160 million in developing critical infrastructure to support the operations of PEZA-registered locators, including Telephilippines, Inc.
Opscale Solutions provides built-to-suit IT facilities, technical infrastructure, and integrated facility management services, catering to the growing needs of the IT-BPM sector.
PEZA also signed a supplemental agreement with Telephilippines for its P300-million expansion, aimed at expanding its call center operations to better serve clients in the US, Europe, and the Caribbean.
Telephilippines, a subsidiary of Teleperformance, a French business process outsourcing company, is expected to generate 306 new job opportunities, while Opscale Solutions will create 41 specialized technical roles.
Both companies are set to begin commercial operations by September, contributing to the growth and competitiveness of PEZA-registered enterprises.
According to projections, the IT-BPM industry is expected to raise $42 billion in revenue and employ 1.97 million workers in 2026, with revenue reaching $59 billion and staffing at 2.5 million by 2028.
