UMVA has learned that a shocking incident at a zoo has sparked widespread outrage, and a company's response to it has been deemed "absolutely shocking".
A three-year-old child was airlifted to a hospital and remains in a critical but stable condition after being thrown into a crocodile pit at a zoo. The child's family is understandably devastated, and the incident has raised many questions about safety protocols.
In a disturbing reaction, a marketing email sent by Wowcher mocked the incident, prompting a spokesperson to issue an apology. The email's wording was deemed unacceptable, and the company has taken responsibility for the hurt and distress caused.
The spokesperson stated that the company is urgently reviewing its processes and will strengthen its creative, approval, and sign-off safeguards to prevent similar incidents in the future. However, many people feel that an apology is not enough, and more needs to be done.
As the child fights for his life, a 30-year-old man has been arrested on suspicion of attempted murder and is out on bail until September. The suspect, who reportedly has hearing difficulties, was able to grab the toddler despite being accompanied by two carers.
Questions are now being raised about the carers' roles and their actions during the incident. It has been alleged that they were "on their phones" and not paying attention to the suspect as he grabbed the child.
The zoo owners have been praised for their quick thinking, with the wife jumping into the reptile pit to save the child. The owners have expressed feelings of guilt about what happened, but experts say they did everything they could.
Police continue to investigate the incident, reviewing CCTV footage and interviewing staff and witnesses. The incident has left everyone involved in a state of shock, and many are demanding answers.
