Licenses FAQs

UMVA offers genuine, original software licenses for cPanel, DirectAdmin, Plesk, CloudLinux, LiteSpeed Web Server, WHMCS, Imunify360, Softaculous, JetBackup, SitePad, Virtualizor, and CXS. All licenses are sourced directly from official vendors and provisioned on their original licensing servers.

Yes. Every license we sell is provisioned directly from the original vendor's licensing server. You can verify your license on the vendor's official portal at any time. We never sell pirated, cracked, or resold licenses. Full authenticity is guaranteed on every purchase.

Browse our license catalog, select the license you need, choose your billing period (monthly, quarterly, semi-annually, or annually), and complete payment. Your license will be activated instantly on your server after payment confirmation. No setup fees, no additional charges — just the license price.

After purchase, your license is activated instantly on your server. You will receive an installation command to run on your server via SSH. Our auto-installers handle the setup process for most licenses. Activation is fully automated — no manual approval or waiting required.

Basic server administration knowledge is helpful but not always required. Most licenses include an auto-installer script that handles setup automatically. Simply run the provided command via SSH. If you need assistance, our support team is available 24/7 to guide you through the process.

Absolutely. You can verify your license at any time directly on the vendor's official website or licensing portal. For example, cPanel licenses can be verified at verify.cpanel.net, and DirectAdmin licenses at directadmin.com. We encourage all customers to verify their licenses for peace of mind.

We offer cPanel Solo (for single-server, single-user hosting), cPanel Admin (for single-server, multi-user hosting), and cPanel Pro (for multi-server management). All cPanel licenses include access to cPanel & WHM, automatic updates, and security patches. Pricing varies by edition and billing cycle.

We offer DirectAdmin licenses for all server sizes including Personal (1 user/domain), Lite (10 users), and Standard (unlimited users). DirectAdmin licenses include the control panel, email server, DNS management, and database management. All editions include free IP changes and instant activation.

Yes, we offer Plesk Obsidian licenses including Web Admin (10 domains), Web Pro (30 domains), and Web Host (unlimited domains) editions. Plesk licenses can be purchased with optional add-ons such as Plesk WordPress Toolkit, Plesk Security, and Plesk SEO Toolkit.

We offer CloudLinux OS licenses for all server types including single-server, cluster, and datacenter editions. CloudLinux provides LVE-based resource isolation, PHP selector with multiple PHP versions, CageFS secure file system, and MySQL Governor. Licenses are per-server and include all updates.

Yes, we offer LiteSpeed Web Server licenses in three editions: Standard (up to 2 GB RAM), Enterprise (unlimited RAM, HTTP/3, QUIC), and LSAPI (for existing Apache setups). LiteSpeed is a high-performance Apache-drop-in replacement that significantly improves website loading speeds.

We offer WHMCS licenses in all editions: Starter (up to 250 clients), Professional (up to 1,250 clients), and Business (unlimited clients). WHMCS is the leading billing and automation platform for web hosting companies, featuring automated provisioning, invoicing, support, and more.

Yes. We offer Imunify360 (advanced server security), Softaculous (auto-installer with 400+ scripts), JetBackup (backup solution), SitePad (website builder), Virtualizor (VPS management), and CXS (Linux malware scanner). All are genuine licenses provisioned directly from the respective vendors.

After purchase, you receive an installation command in your dashboard and via email. For most licenses, simply run the command as root via SSH. The auto-installer detects your operating system, downloads the necessary files, configures the license, and activates it — all within minutes.

Yes, most licenses include an auto-installer script that handles installation automatically. This includes cPanel, DirectAdmin, Plesk, CloudLinux, LiteSpeed, WHMCS, Imunify360, Softaculous, and JetBackup. The auto-installer detects your environment and configures everything without manual intervention.

Yes, licenses are typically bound to the IP address of your server. When you purchase a license, you provide the IP address of the server where the software will run. If your IP changes, you can update it from your dashboard at any time — free of charge and with instant effect.

If the auto-installer does not complete successfully, our support team is available 24/7 to help troubleshoot. Common issues include firewall blocking the license server, incorrect OS detection, or missing dependencies. We will work with you to resolve the issue and get your license activated.

No, each license is valid for a single server only. If you need the same software on multiple servers, you must purchase a separate license for each server. However, some vendors offer multi-server or cluster editions — check the specific product page for details.

Auto-installers support the most common server operating systems including AlmaLinux, Rocky Linux, CentOS 7/8/9, RHEL, Ubuntu (LTS versions), Debian, and CloudLinux OS. Each installer script checks your OS compatibility before proceeding. If your OS is not supported, the installer will notify you.

Activation is nearly instant. Once payment is confirmed (typically within a few seconds), your license is provisioned on the vendor's licensing server. Running the installation command takes 2-5 minutes depending on your server's internet speed. You should be up and running within 10 minutes of purchase.

Changing your license IP is simple. Log into your UMVA account, go to your Licenses dashboard, find the license you want to update, and enter the new IP address. The change takes effect instantly on the vendor's licensing server. No need to reinstall the software in most cases.

No. You can change your license IP address as often as you need — completely free. There are no fees, no restrictions, and no limits on IP changes on any of our licenses. This applies to all vendors including cPanel, DirectAdmin, Plesk, CloudLinux, and LiteSpeed.

Yes. You can transfer your license to a different server or IP address at any time. Simply update the IP address from your dashboard, and the change takes effect instantly on the vendor's licensing server. If you are switching servers, update the IP first, then run the installation command on the new server.

The license IP change itself takes effect instantly with no downtime on the licensing side. However, if you are moving to a new server, there will be downtime associated with the server migration itself. We recommend updating the license IP and setting up the new server before decommissioning the old one.

If your server IP changes as part of a migration, simply update the license IP from your dashboard. The change is instant and free. Your license remains valid and continues working without interruption once the new IP is registered on the vendor's licensing server.

License pricing varies by product and billing period. All prices are displayed transparently on our pricing page. We offer monthly subscriptions with no long-term contracts. Longer billing cycles (quarterly, semi-annually, annually) receive discounts. There are no setup fees on any license.

We offer monthly, quarterly (3 months), semi-annual (6 months), and annual (12 months) billing cycles. Longer cycles offer better value with discounted rates. You can choose whichever cycle fits your budget and commitment preference when purchasing or changing your subscription.

Yes, all licenses are set to auto-renew by default to ensure uninterrupted service. You will receive a reminder email before each renewal. You can disable auto-renewal from your dashboard at any time. If disabled, your license will expire at the end of the current billing period.

Yes. All licenses are month-to-month with no long-term commitment. You can cancel at any time from your dashboard. Your license will remain active until the end of your current billing period. No early termination fees or penalties. After cancellation, your license simply expires at the end of the paid period.

Yes. We offer a 7-day money-back guarantee on all licenses. If you are not satisfied with your purchase, contact our support team within 7 days for a full refund. No questions asked, no hassle. Refunds are processed within 2-3 business days to your original payment method.

If your payment fails, your license enters a grace period. You will receive email reminders to update your payment method. If payment is not received within the grace period, the license is suspended. Your data and configuration are preserved and will be restored once payment is successfully renewed.

There are no restrictions on the number of user accounts, domains, or clients you can manage under your license. Use your license to its full potential without artificial limits imposed by us. However, some software vendors have their own limitations based on the license edition — please check the specific license details.

Yes. Your license includes access to all software updates and security patches from the original vendor for the duration of your subscription. Stay current with the latest features and security fixes automatically. You can update directly through the software's interface or package manager.

Yes, for control panel licenses (cPanel, DirectAdmin, Plesk), you can host unlimited domains on your licensed server. The license covers the server itself, not individual domains. You can add as many domains, websites, and email accounts as your server resources allow.

Yes, you can upgrade your license to a higher edition at any time. For example, upgrade from cPanel Solo to cPanel Admin, or from DirectAdmin Lite to Standard. The price difference is prorated for the remainder of your billing period. Contact our support team or use your dashboard to initiate an upgrade.

You receive all major and minor version updates as part of your active subscription. For example, cPanel updates, Plesk version upgrades, and CloudLinux releases are all included. You can upgrade at your convenience through the software's update mechanism. No additional fees for version upgrades.

Yes. If you need multiple licenses for your servers or clients, please contact our sales team for volume pricing. We offer competitive discounts for bulk purchases. Discounts scale with volume — the more licenses you order, the better your per-license price becomes.

Yes, we offer a reseller program for hosting providers and system administrators. You can purchase licenses at wholesale prices and resell them to your clients at your own markup. Contact our sales team to set up a reseller account with access to the reseller dashboard and management tools.

Yes, we provide a REST API for resellers and high-volume customers. The API allows you to provision, suspend, terminate, and manage licenses programmatically. You can integrate license management into your own billing platform, client portal, or automation systems. API documentation is provided upon account setup.

Yes, for qualified reseller partners, we offer white-label provisioning where licenses are branded under your company name. Your clients see your brand throughout the license management experience. This is available for resellers with minimum volume commitments. Contact our sales team for details.

Our reseller dashboard provides tools for client management including user creation, license assignment, billing management, and usage reporting. You can create sub-accounts for your clients, assign licenses, and monitor their usage — all from a single interface.

Our support team is available 24/7 via ticket and email. We help with license installation, IP changes, renewals, troubleshooting, and any questions you may have. For urgent issues, we prioritize ticket responses. We respond quickly and resolve issues promptly.

We aim to respond to all support tickets within 1-2 hours during business hours and within 4-6 hours during nights and weekends. Most common issues such as IP changes, reinstallation, and billing questions are resolved within minutes. Complex technical issues may require additional investigation time.

Yes, we maintain a comprehensive knowledge base with installation guides, troubleshooting articles, configuration examples, and best practices for all supported licenses. You can access the knowledge base from your dashboard or request specific documentation from our support team.

Yes, reseller accounts receive priority support with faster response times and a dedicated support queue. Higher-tier resellers also receive access to a senior support team for complex issues. Contact our sales team to learn about support SLAs available for reseller partners.