Marketplace FAQs

Browse our product catalog and select the product you want. Click on it to view details including features, requirements, screenshots, and pricing. Add it to your cart and proceed to checkout. Complete payment using your preferred method — Visa, Mastercard, Amex, Verve, or cryptocurrency. After payment confirmation, you will receive instant access to download your product from your purchases dashboard.

Yes, you need a registered account to purchase products on UMVA Market. Creating an account is free and only takes a few minutes. Your account gives you access to your purchases dashboard, download history, support tickets, and order management. Without an account, we cannot provide download access or track your purchases.

When you find a product you want, click Add to Cart. You can continue browsing and add multiple products to your cart from different sellers. When you are ready, click the cart icon to review your items, apply any coupon codes, and proceed to checkout. You can remove items or adjust quantities before completing payment.

At checkout, you will review your order summary including item prices, any discounts applied, and the total amount due. You will then select your payment method — card or cryptocurrency. After entering your payment details and confirming, the transaction is processed securely. Once successful, you are redirected to your purchases page for instant download access.

No, guest checkout is not currently supported. You must create a free account before making a purchase. This ensures you have a dedicated dashboard to access your downloads, manage your purchases, track order history, and request support. Creating an account only takes a moment and is completely free.

Yes. You can add multiple products to your shopping cart and purchase them all in a single transaction. This is convenient for bulk purchases or when you need several scripts at once. Each product is added individually, and you proceed through checkout once for all items in your cart.

Absolutely. All transactions on UMVA Market are processed through secure, encrypted payment gateways. Your payment information is never stored on our servers. We use industry-standard SSL/TLS encryption for all data transmission. Your financial data is handled directly by our trusted payment processors and never shared with third parties.

Our marketplace features a wide range of digital products including PHP scripts, JavaScript plugins, mobile apps (iOS/Android), HTML5 games, eCommerce & CMS solutions, AI & automation tools, WordPress plugins and themes, SAAS platforms, and web applications. Products range from simple utility plugins to full-featured enterprise platforms.

Every product listed on UMVA Market undergoes a thorough review process. Our team checks code quality, documentation completeness, security vulnerabilities, licensing compliance, malware scanning, and functional testing before approving any listing. We also conduct periodic re-reviews to maintain quality standards across the marketplace.

Update frequency varies by product and author. Many products receive regular updates with new features, improvements, and security patches. You can check the product page for the last update date and version history. When you purchase a product, you receive all updates for the duration of your support period.

Yes. Each product includes support from the author for a specified period — typically 6 or 12 months depending on the purchase option. Support covers bug fixes, questions about product features, and assistance with documentation. Extended support periods can be purchased separately if you need ongoing assistance.

Each product page includes a version history log that shows past releases, dates, and changelog notes. You can see what has changed between versions, what bugs were fixed, and what new features were added. This helps you stay informed about the product's evolution before making a purchase.

Many products include live demos or demo credentials that let you explore the functionality before purchasing. Look for the Demo button on the product page. If a demo is not available, you can contact the author or our support team for more information about the product's capabilities.

After purchase, you can download your product immediately from your purchases dashboard. Log into your account, go to My Purchases, and click the download button next to your product. All downloads are available in ZIP format and include the main product files plus any included documentation.

No, there is no limit on how many times you can download your purchased products within the access period. You can download as many times as needed. However, each download link expires after a set time for security purposes — simply request a new link from your purchases dashboard if it expires.

You can re-download your purchased products within 30 days of purchase. If you lose your files or need to download them again, simply log into your account and access your purchases dashboard. If you need access after 30 days, contact our support team and we will assist you.

Do not worry — simply log into your account, go to your purchases dashboard, and download the product again. All your purchases remain accessible in your account. If you encounter any issues accessing your files, contact our support team and we will restore access promptly.

All products are delivered as ZIP archives. Inside the ZIP file, you will find the main product files, documentation, installation guides, and any additional resources included by the author. You will need a tool like WinRAR, 7-Zip, or built-in OS extraction tools to open the archive.

Some products include a license key that is required for activation or to access premium features. License keys are displayed in your purchases dashboard after purchase. For products that do not use license keys, the purchase itself grants you the right to use the product according to its license terms.

Yes. We offer deployment and installation assistance for purchased scripts. If you need help setting up your product on your server, contact our support team. Basic setup guidance is usually covered in the product documentation, and we can provide additional assistance if needed.

Yes, you can customize any purchased product to fit your specific needs. Depending on the license type, you may modify the code for your own use. We also offer custom script modification services for an additional fee — contact our team with your requirements for a quote.

Integration steps depend on the specific product and your existing setup. Most products include integration guides in their documentation. If you need custom integration assistance, our development team can help you connect the product with your existing infrastructure, third-party APIs, or databases.

Yes, we offer full deployment services for an additional fee. Our team will install the script on your server, configure it according to your requirements, and ensure everything is working correctly. Contact us with your server details and requirements for a deployment quote.

Server requirements vary by product and are listed on each product page. Common requirements include PHP 7.4 or higher, MySQL/MariaDB, Apache or Nginx, and certain PHP extensions. Always check the requirements section before purchasing to ensure your server environment is compatible.

This depends on the license type of the product. Standard licenses typically cover a single domain or installation. If you need to deploy the same product on multiple servers or domains, you may need to purchase additional licenses or an extended license. Check the product license terms for details.

Yes. If you are a developer, you can become a merchant and list your products on UMVA Market. Create an account, upgrade to a merchant profile, and submit your products for review. Once approved, your products will be listed to reach buyers worldwide.

To become a merchant, you need a registered account, a completed seller profile with your details, and at least one quality product to submit for review. You must also agree to our seller terms and conditions. There are no upfront fees to join — we work on a commission basis.

When you submit a product, our review team examines it for code quality, documentation, security, functionality, and originality. The review typically takes 2-5 business days. If changes are requested, you will receive detailed feedback. Once approved, your product is published and available for purchase.

UMVA Market takes a competitive commission on each sale. The exact commission rate depends on your seller tier and is clearly communicated when you sign up as a merchant. You receive the majority of each sale price, with the commission covering marketplace operations, payment processing, and customer support.

Payouts are processed on a monthly basis for all completed sales. You can receive your earnings via bank transfer, PayPal, or cryptocurrency. A minimum payout threshold applies. Your seller dashboard shows your earnings, pending payments, and payout history in real time.

Yes, you are free to list your products on other marketplaces as well. We do not require exclusivity. However, you must ensure that the pricing and license terms are consistent across platforms and that you can fulfill support obligations for sales made through UMVA Market.

Product prices are set by the individual authors based on the complexity, features, and value of their products. UMVA Market does not set prices — authors have full control over their pricing. All prices are displayed in USD and include any applicable fees.

Refunds are handled on a case-by-case basis. If a product is not as described or has major functionality issues that the author cannot resolve, you may request a refund within 7 days of purchase. Contact our support team to initiate the refund process. Custom development work is not eligible for refunds.

Yes. If you have a coupon code, you can apply it at checkout in the designated coupon field. The discount will be applied to your order total before payment. Coupon codes may have restrictions such as minimum purchase amounts, expiration dates, or product-specific limitations.

Yes, bulk pricing is available for multiple license purchases or large orders. If you need to purchase several copies of a product or multiple different products in volume, contact our sales team for a custom quote. Discounts increase with order size.

We accept Visa, Mastercard, American Express, and Verve debit/credit cards, plus cryptocurrency payments including USDT (TRC20, BEP20), USDC, BTC, and ETH. All transactions are processed securely with encrypted payment handling. No additional fees are charged for using any payment method.

For product-specific support, you can contact the product author directly through the marketplace messaging system or open a support ticket. General account and purchasing support is handled by our team via ticket and email. We aim to respond to all inquiries within 24 hours.

If you are unable to resolve an issue directly with the product author, you can escalate it to our dispute resolution team. We will review the case, communicate with both parties, and work toward a fair resolution. This includes issues related to product functionality, support quality, or refund requests.

If you believe a product violates our terms, contains malicious code, or has misleading descriptions, please report it immediately using the Report button on the product page or by contacting our support team. We investigate all reports promptly and take appropriate action including removal of violating listings.