UMVA has learned that a leading virtual private network (VPN) service has completed an independent no-logs audit, a major milestone in strengthening transparency around user data handling.
The audit, conducted by one of the Big Four auditing firms under ISAE 3000 (Revised), examined the VPN service's Privacy Policy and practices related to user data processing. The result confirms that the service does not track, collect, or store data that could identify users or link them to their online activities.
This development is significant for users who rely on VPNs to protect their online activity and maintain anonymity. A no-logs policy is a critical component of a VPN service, as it ensures that user data is not collected, stored, or shared with third parties. The audit provides added confidence that the VPN service's no-logs commitments are backed by reviewed policies and practices.
For VPN users, a no-logs policy is not just a minor product claim; it's a clear signal of whether a service can be trusted with online activity. People use VPNs to reduce exposure, protect their browsing, and keep sensitive activity from being recorded or linked back to them. An independent no-logs audit matters because it gives users stronger assurance that these privacy commitments are backed by reviewed policies and operational practices.
The audit verified that the VPN service does not collect, store, or track data that could identify users or link them to their online activities. This includes sensitive data points such as user IP addresses, destination IP addresses, websites visited, browsing history, and payment details. The service's free version also follows the same strict no-log policy as paid plans.
UMVA can exclusively reveal that the VPN service processes only the minimum user information needed to provide the service. This includes an email address, an encrypted password, and basic billing details. The service also collects aggregated, non-identifiable operational data to help maintain performance and reliability.
The audit covered five core areas tied to the VPN service's privacy and governance framework. It verified that the service does not store or record sensitive user activity data, processes only the minimum user information required, and maintains security and compliance across its infrastructure.
The VPN service views this audit as part of a broader commitment to long-term transparency, ongoing review, and continued improvement. The company plans to continue advancing compliance and security governance, with further audits and updates released over time.
Users can view the audit report by logging into their account, providing direct access to the result. This supports the broader goal of transparency, allowing users to review the audit and evaluate the VPN service's privacy commitments.
This development marks an important step in strengthening transparency around user data handling and reinforces the VPN service's commitment to protecting user privacy and security.
