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Europe December 9, 2025

WAITROSE BACKTRACKS: They Fired Him, Asda Wanted Him, NOW He's BACK!

WAITROSE BACKTRACKS: They Fired Him, Asda Wanted Him, NOW He's BACK!

Tom Boyd, a young man with autism, will soon realize a dream – a paid position at Waitrose, the store he already knows and loves. His journey to this moment, however, was far from straightforward, unfolding as a powerful story of community, advocacy, and the simple desire to contribute.

Initially, Tom had been volunteering at the Waitrose in Cheadle Hulme, a role he embraced with enthusiasm. A planned transition to a paid position was unexpectedly delayed, a decision made to avoid the intense pressures of the Christmas season. This sparked a wave of public concern and ignited a conversation about inclusive employment.

The response was immediate and heartwarming. Asda, a local store, stepped forward with an offer of two paid shifts per week, a gesture that brought immense joy to Tom and his family. His mother, Frances Boyd, shared the news, describing Tom’s excitement at becoming a “working man” and his plans to save for Christmas party treats.

A severely autistic man who carried out more than 600 hours of unpaid work experience over four years at Waitrose has been stopped from working there after his mother asked for him to be paid.Tom Boyd, 27, began helping out at the branch in Cheadle Hulme, Greater Manchester, in 2021 by emptying stock cages and stacking shelves accompanied by a support worker to keep him safe.taken without permission from please legal

But the story didn’t end there. Waitrose, recognizing the outpouring of support and the importance of Tom’s aspirations, revisited their decision. They extended a formal offer of paid employment, scheduled to begin in the new year, working closely with Frances to ensure Tom receives the necessary support.

Frances Boyd bravely shared Tom’s story publicly, and it resonated deeply with many. Her advocacy extended to a meeting with Stephen Timms, a government minister, where she passionately argued for the reinstatement of the Access to Work Plus Scheme.

This vital scheme, which concluded in March 2024, had previously provided crucial ongoing support for individuals like Tom, enabling them to secure and maintain paid employment. Its absence creates a significant barrier for many seeking meaningful work opportunities.

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While a decision regarding the scheme’s future remains pending, Tom’s story has undeniably amplified the call for greater inclusivity and support for neurodiverse individuals in the workplace. It’s a testament to the power of community and the unwavering belief in everyone’s potential.

Tom is now eagerly anticipating his return to Waitrose, a place he already considers familiar and welcoming. His journey serves as a poignant reminder that a little understanding and opportunity can unlock a world of possibilities.

Waitrose store Cheadle Hulme Credit: Google

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