The 79-year-old resident of Hook, Hampshire, received a letter informing her that her invitation to shop at Sainsbury's and Argos stores, as well as use their car parks and petrol stations, had been "permanently withdrawn".
The decision means Mrs. Seymour can no longer use her local superstore in Hook, where she spends between £80 and £100 on groceries. She now faces a 30-minute walk to Tesco instead.
Mrs. Seymour denied being a "troublemaker" and said the ban had left her "dumbfounded". She claimed she had done nothing wrong and was upset by the decision, which she described as "horrible".
She added that she felt like a "criminal" and was left shaking and feeling like hiding away after receiving the letter.
A spokesperson for the store stated that the decision was made to ensure the safety and wellbeing of colleagues and customers. "We take any form of abusive and inappropriate behaviour seriously," they said.
The spokesperson also noted that the store wants everyone to feel welcome when shopping with them and that their colleagues work hard to create a positive in-store experience.
Mrs. Seymour's ban has left her without access to her local store, and she is now forced to walk to a nearby competitor.
