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Europe December 9, 2025

WAITROSE FIRED HIM...ASDA WANTED HIM...NOW HE'S BACK – AND THEY'RE REGRETTING EVERYTHING.

WAITROSE FIRED HIM...ASDA WANTED HIM...NOW HE'S BACK – AND THEY'RE REGRETTING EVERYTHING.

Tom Boyd, a young man with autism, will soon realize a dream – a paid position at the Waitrose store he already knows and loves. His journey to this moment, however, was far from straightforward, and sparked a conversation that reached far beyond his local community.

Initially, Tom had been volunteering at the Cheadle Hulme Waitrose, a role he embraced with enthusiasm. When his family requested a paid position, the store responded positively, but proposed a start date *after* the hectic Christmas season. This decision, intended to provide Tom with a smoother transition, inadvertently ignited a wave of public concern.

News of the delayed start date spread quickly, fueled by Tom’s mother, Frances Boyd, who bravely shared their story. The outpouring of support was immediate and powerful, demonstrating a collective desire to see Tom’s potential recognized and rewarded.

A severely autistic man who carried out more than 600 hours of unpaid work experience over four years at Waitrose has been stopped from working there after his mother asked for him to be paid.Tom Boyd, 27, began helping out at the branch in Cheadle Hulme, Greater Manchester, in 2021 by emptying stock cages and stacking shelves accompanied by a support worker to keep him safe.taken without permission from please legal

In a remarkable turn of events, a local Asda store stepped forward, offering Tom two paid five-hour shifts each week. Frances described the moment they shared the news with Tom, emphasizing his joy at becoming a “working man” and his plans to save for Christmas party treats.

But the story didn’t end there. Waitrose, responding to the widespread attention and guided by the family’s wishes, confirmed Tom would indeed join their team with a paid role in January. They emphasized their commitment to supporting Tom’s needs and learning from the experience.

The situation has highlighted a critical issue: the importance of accessible employment support for neurodiverse individuals. Frances Boyd has since met with a government minister, advocating for the reinstatement of the Access to Work Plus Scheme, a program that previously provided crucial ongoing support for people like Tom.

Uncleared grabs 'He deserves better': Mum of autistic volunteer 'sacked' by Waitrose speaks out

This scheme, which ended in March 2024, played a vital role in enabling individuals with disabilities to enter and thrive in paid employment. While plans to revive the program remain uncertain, the conversation sparked by Tom’s story is undeniably pushing for change.

Tom’s anticipation for his return to Waitrose is palpable, a testament to his dedication and the welcoming environment he found there. His story is a powerful reminder that with understanding, support, and a willingness to adapt, meaningful employment opportunities can be within reach for everyone.

The impact of Tom’s journey extends beyond his personal triumph. It’s a call for businesses to proactively embrace neurodiversity and for governments to prioritize programs that empower individuals to contribute their unique talents to the workforce.

Waitrose store Cheadle Hulme Credit: Google

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