A sudden surge of violence in Mexico has prompted the U.S. Department of State to urge Americans in several regions to shelter in place. The unrest followed the death of a prominent cartel leader, igniting clashes and disrupting daily life across the country.
The most heavily impacted area is Jalisco province, home to popular tourist destinations like Puerto Vallarta and Guadalajara. While airports remain technically open, widespread roadblocks have led to the cancellation of most international and numerous domestic flights to and from Guadalajara and Puerto Vallarta.
Puerto Vallarta is experiencing a near standstill, with all ride-hailing services suspended and many businesses temporarily closed. One traveler currently sheltering in place described waking to the sounds of explosions and seeing smoke rising from burning buildings, noting an eerie quiet now blankets the city.
Initial reports of violence also surfaced in Quintana Roo – encompassing Cancun, Cozumel, Playa del Carmen, and Tulum – as well as Sinaloa and Tamaulipas. However, authorities indicate the situation in those areas has now stabilized and returned to normal.
If you are currently in Mexico and affected by the unrest, immediate action is crucial. Enrolling in the State Department’s Smart Traveler Enrollment Program (STEP) is the first step, allowing officials to locate and contact you during emergencies.
The U.S. Embassy advises all citizens to seek shelter, limit movement, and avoid areas with law enforcement activity. Staying informed through local media and adhering to the instructions of local authorities are also paramount. In emergencies, dial 911.
Air travel is significantly disrupted. Before heading to the airport, contact your airline to determine the status of your flight. Many airlines are offering waivers for rebooking flights affected by the unrest.
American Airlines is waiving fees for rebookings on flights to Puerto Vallarta or Guadalajara between February 22nd and March 3rd. Southwest Airlines offers similar flexibility for flights to Puerto Vallarta between February 22nd and 25th.
United and Delta Airlines are also providing waivers for flights to the affected areas, extending through February 28th and February 26th respectively. Alaska Airlines is waiving fees for flights to Puerto Vallarta, Guadalajara, and Manzanillo through February 28th.
Review your travel insurance policy to understand your coverage. While standard policies often don’t cover cancellations due to civil unrest, some plans offer benefits for travel delays, interruptions, or even political evacuation if you are already traveling.
Coverage is dependent on when the policy was purchased. Policies bought *after* the violence was publicly announced are unlikely to cover cancellations. “Cancel for any reason” policies offer partial reimbursement, regardless of the circumstances.
Trip delay coverage can help offset costs for meals and accommodations if your flights are disrupted. Comprehensive travel medical and evacuation protections remain vital for any traveler facing unforeseen health issues abroad.